Smart Switch say Unsupported Device
Posted: Mon Feb 06, 2017 6:51 pm
Hello all and thanks in advance you your help. Ill try and keep this short.
I'm on T-Mobile I got the update to kill the note. While I was asleep I accidentally pressed update and now my note 7. I rushed to try and download a custom rom and root on XDA well you guys know how that turned out that was before a friend recommended me to this site. Now my N7 has charge and I'm at the bootloader. I've done all the steps and downloaded the correct software as in tutorial link by catwoman. I even watched the video tutorial. Currently the situation is Smart Switch says my device is unsupported. I remind you that all the previous software has been wiped and the cash removed from my N7. Odin does recognize my phone at the Com Ports though, and when trying to install the stock firmware it fails. The only problem is with the smart switch application she recommended for download. I downloaded it and ran the app like suggested. It said that the my device is unsupported by smart switch. I came to the conclusion that this is the way I should have started vs wiping everything which is the reason I'm stuck at the boot loader because there is no data on my phone. Here are the steps I took to get past this problem.
1. Reinstalled Smart Switch, but after the reinstall no success.
2. I reopened Smart Switch and clicked the tab that says "MORE" then on Emergency Software & instillation. I followed the steps which included imputing my device model number and S/N. I Did that but my device is still reading as a unsupported device on smart switch. My question is if Oden is recognizing my phone and I can flash the software do I need smart switch since technically I'm not backing up anything.
Lastly when I press Power, Home and Up It takes me to a command screen which has an option to mount software from SD card. has anyone tried this? Anyway lemmie know because I'm trying to get this 800 dollar paper weight back working. thanks guys
I'm on T-Mobile I got the update to kill the note. While I was asleep I accidentally pressed update and now my note 7. I rushed to try and download a custom rom and root on XDA well you guys know how that turned out that was before a friend recommended me to this site. Now my N7 has charge and I'm at the bootloader. I've done all the steps and downloaded the correct software as in tutorial link by catwoman. I even watched the video tutorial. Currently the situation is Smart Switch says my device is unsupported. I remind you that all the previous software has been wiped and the cash removed from my N7. Odin does recognize my phone at the Com Ports though, and when trying to install the stock firmware it fails. The only problem is with the smart switch application she recommended for download. I downloaded it and ran the app like suggested. It said that the my device is unsupported by smart switch. I came to the conclusion that this is the way I should have started vs wiping everything which is the reason I'm stuck at the boot loader because there is no data on my phone. Here are the steps I took to get past this problem.
1. Reinstalled Smart Switch, but after the reinstall no success.
2. I reopened Smart Switch and clicked the tab that says "MORE" then on Emergency Software & instillation. I followed the steps which included imputing my device model number and S/N. I Did that but my device is still reading as a unsupported device on smart switch. My question is if Oden is recognizing my phone and I can flash the software do I need smart switch since technically I'm not backing up anything.
Lastly when I press Power, Home and Up It takes me to a command screen which has an option to mount software from SD card. has anyone tried this? Anyway lemmie know because I'm trying to get this 800 dollar paper weight back working. thanks guys