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Still alive today
Posted: Tue Feb 07, 2017 3:14 am
by End13085
Just want to say I have my shield, I'm still at 100%, Verizon hotlined then brought me back. Phone is working with 100% capability. Idk if the carriers are bypassing the sheild, but what I did as a back up was install a memory filling app. I worked in the industry and had many customers coming in telling me they could not update because their memory was full. It is convenient to have to free data when I want to install something but so far I'm alive. If you are alive one Verizon please lmk. Would love to see some spirit here!
Re: Still alive today
Posted: Tue Feb 07, 2017 12:14 pm
by Dude2
Did they bring you back using the same SIM Verizon Hotlined you on?
Re: Still alive today
Posted: Tue Feb 07, 2017 2:38 pm
by End13085
Yes they did.
Re: Still alive today
Posted: Tue Feb 07, 2017 5:31 pm
by Madmartigan
Since you asked... I really didn't want to say anything, so I'm hoping this doesn't jinx me. I'm still alive and kicking on Verizon.
Re: Still alive today
Posted: Wed Feb 08, 2017 2:48 am
by isowetardid
Would a replacement of the IMEI fix the hotline issue?
Re: Still alive today
Posted: Thu Feb 09, 2017 11:09 pm
by richard.goodenough-jr.
I activated my Note 5 until the hotline period ended, then reactivated my Note 7. Still alive for me.
Re: Still alive today
Posted: Fri Feb 10, 2017 10:30 am
by corey.lovelace
I was alive but they finally got me today. Seems like many have had success after calling and arguing. Richard, I'm surprised you were able to successfully reactivate your note 7. Anything special you did?
Re: Still alive today
Posted: Fri Feb 10, 2017 11:27 am
by brijamgel
They got me also again today after reactivating me on 1/20. I called an hour ago and spoke with a 1st level and manager at VZW and they both said this was the end of the line. They COULD NOT reactivate again.
Is this finally it? I was thinking I would call once more today and see, but she seemed pretty adamant. She would not or could not connect me with anyone higher level. Any other ideas or suggestions?
Re: Still alive today
Posted: Fri Feb 10, 2017 3:25 pm
by End13085
It's completely possible took me a 6 min call same sim, everything not even escalation, 1st rep did it. Call tech not customer care
Re: Still alive today
Posted: Fri Feb 10, 2017 3:26 pm
by End13085
Customer care is Xerox fyi not Verizon staff don't pay any attention to them
Re: Still alive today
Posted: Fri Feb 10, 2017 3:27 pm
by End13085

Be nice ask for tech support! No luck? call at night u get the emergency line for international callers they do everything right
Re: Still alive today
Posted: Fri Feb 10, 2017 5:09 pm
by Madmartigan
They got me yesterday. Using my note 3 as a hotspot.
Re: Still alive today
Posted: Fri Feb 10, 2017 5:36 pm
by Clo292311
I agree with isowetardid. Call and change the imei and change it by a couple numbers or use a different galaxy imei or just any Android imei and see if that works..
Re: Still alive today
Posted: Fri Feb 10, 2017 10:36 pm
by coachmontague
I was hotlined between last night and this morning. I called to speak with Verizon and the supervisor said he had no way of turning it back. At first he told me that there was nothing he could do about it because it came from Samsung. I reminded him that I paid a bill to Verizon and that Samsung didn't turn off my network signal. He agreed with me, but still did not turn it back on. He tried to offer me another phone, but I was not interested in any of his options. I'm going to find a way to revive my 7 again.