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Smart Switch Backup issue...SS in comments

Posted: Wed Dec 28, 2016 3:39 pm
by betsey.norrell
There is a few pics on my phone and videos. plus contacts, texts, call logs. I didn't stop anything, so not sure what "cancellation by the user" means. Going to try again, but when I plug my USB in to PC what should i pick from the drop down usb option menu? charging/file transfer/software installation? Thanks for any help. I've watched videos on this for days and have been too scared to try myself until now.

Smart Switch Backup issue...SS in comments

Posted: Wed Dec 28, 2016 3:56 pm
by Fatwoman
I think you need to need a better Samsung smart switch all on your phone

http://note7alliance.com/viewtopic.php?f=14&t=159

Smart Switch Backup issue...SS in comments

Posted: Wed Dec 28, 2016 7:46 pm
by betsey.norrell
Thank you! That must have done the trick. I did follow thru with the s package disabler and good lock then, but question on disabler. Do I need to have Verizon Messages+ app disabled or any other verizon/samsung ones? Like NFL Mobile? My list of enabled apps still show quite a few verizon/samsung things.

Smart Switch Backup issue...SS in comments

Posted: Wed Dec 28, 2016 7:53 pm
by Fatwoman
Yeah you can disable any bloatware with the s package disabler

Smart Switch Backup issue...SS in comments

Posted: Wed Dec 28, 2016 8:23 pm
by nfamouzprincezz
You don't need to have them disabled if you use them. I disable packages I never use like Sammy themes, Uber, S Health ect..

Sent from my SAMSUNG-SM-N930A using Tapatalk

Smart Switch Backup issue...SS in comments

Posted: Thu Dec 29, 2016 12:01 am
by Dnote7
Hi can anyone tell me why my phone does not backup any more in smart switch after I did the package disabler process the program states it can not see the phone.

Smart Switch Backup issue...SS in comments

Posted: Mon Jan 02, 2017 8:01 pm
by jeff.raffensberger
You have something blocked that is preventing the backup. I noticed today mine won't back up. I haven't looked yet to see what I have blocked preventing the backup

Smart Switch Backup issue...SS in comments

Posted: Tue Jan 03, 2017 3:23 am
by nfamouzprincezz
Isn't it backup and restore

Smart Switch Backup issue...SS in comments

Posted: Wed Jan 04, 2017 10:02 pm
by cardenas5810
i am also having issues with my restore. i backed it up just fine but now its not recognizing my device. Has anyone else had this issue???

Smart Switch Backup issue...SS in comments

Posted: Wed Jan 04, 2017 10:06 pm
by COBRAED2003
I am currently going through the restore process... I will post back any issues I may have. Hopefully it will help others on this forum.

Smart Switch Backup issue...SS in comments

Posted: Wed Jan 04, 2017 10:48 pm
by syw730
I have installed this on my phone as well as the recommended on my laptop but continue getting a timeout error.

Smart Switch Backup issue...SS in comments

Posted: Wed Jan 04, 2017 10:58 pm
by julez.ruiz
once i rebooted after flashing the stock firmware it saw my note 7 i had this issue at first but rebooting took care of it