Android Alliance

nfamouzprincezz wrote:2586 Did you install the shield app

JohnPJackson wrote:1014 ---

12/16/2016 - Latest Update

I checked back with Verizon just now, about their announced plans for January 5th, for the Note 7. Here's the two take away pieces of information:

1.) Verizon will be allowing or otherwise facilitating Samsung performing its announced update to the Note 7 to render it useless. HOWEVER.., Verizon will not be doing anything to terminate Verizon's cell and data network services to ANY customers in relation to this, whatsoever, indefinitely. I very clearly asked and was answered that as long as a customer continues paying for their services from Verizon, Verizon will continue providing their services to the customer. Verizon will not be doing anything to shut off or block any customers with Note 7's, for any reason. So as long as your Note 7 functions normally for whatever the reason, it will continue to operate normally on Verizon's network.

2.) Verizon has no stated plans to charge any customers for the purchase cost of their Note 7's. That completely contradicts what a chat rep told me, in no uncertain terms, on December 9th. The rep I communicated with today said that was definitely not the case, and said she would file a report about the wrong information I was given. She asked for and I gave her the transcript ID number of that earlier discussion. I now have no reason to believe Verizon is ever going to try and make me pay a purchase price of any kind for my Note 7.

All in all, i think that's pretty good news for all us Note 7 owners. If I learn of anything else interesting, I'll post additional follow up. Have great holidays, everyone!