No Mobile Data after Firmware Fix

[Maigheo]

Hmmm it seems like I no longer have any Mobile Data. No 3G/4G/4G LTE after fixing the 60% Battery firmware via the Forum method.

I'm tempted to do a factory reset again to see if it would fix it but before I do, has anyone else seen this issue?

Sprint SM-N930P

[kcharn2]

2920 Hmmm it seems like I no longer have any Mobile Data. No 3G/4G/4G LTE after fixing the 60% Battery firmware via the Forum method.

I'm tempted to do a factory reset again to see if it would fix it but before I do, has anyone else seen this issue?

Sprint SM-N930P

I think i had seen others comment previously regarding a similar issue with some of the programs prior to the Shield, but that has been several posts prior.

[kcharn2]

2920 Hmmm it seems like I no longer have any Mobile Data. No 3G/4G/4G LTE after fixing the 60% Battery firmware via the Forum method.

I'm tempted to do a factory reset again to see if it would fix it but before I do, has anyone else seen this issue?

Sprint SM-N930P

That's another reason i took the SIM card out of my phone and used a backup phone until i could get the Note7 running well, then swap the SIM card back.

[Maigheo]

Hi all!

I had successfully flashed the firmware to the one in the sticky and it seemed like everything was perfect but now that I left work I noticed I don't have Data anymore.

I can still call and text no problem, I have Service but no data.

Anyone seen this problem?

I'm tempted to do a factory reset again to see if it would fix it but before I do, has anyone else seen this issue?

Please help!

Sprint SM-N930P

[beowulf381]

2920 Hmmm it seems like I no longer have any Mobile Data. No 3G/4G/4G LTE after fixing the 60% Battery firmware via the Forum method.

I'm tempted to do a factory reset again to see if it would fix it but before I do, has anyone else seen this issue?

Sprint SM-N930P

If you have normal phone service and no mobile data (assume that you have mobile data switched to "on") then it seems that you don't have the correct APN in mobile network settings. The APN needed depends on yor provider and should be easy to find then by google. If the corect one is missing you can set it up by using "add" function.

[Maigheo]

2928

2920 Hmmm it seems like I no longer have any Mobile Data. No 3G/4G/4G LTE after fixing the 60% Battery firmware via the Forum method.

I'm tempted to do a factory reset again to see if it would fix it but before I do, has anyone else seen this issue?

Sprint SM-N930P

That's another reason i took the SIM card out of my phone and used a backup phone until i could get the Note7 running well, then swap the SIM card back.

I did take my Sim Card out until I had the Shield installed and everything backed up. I was worried about that as well

[Maigheo]

2941

2920 Hmmm it seems like I no longer have any Mobile Data. No 3G/4G/4G LTE after fixing the 60% Battery firmware via the Forum method.

I'm tempted to do a factory reset again to see if it would fix it but before I do, has anyone else seen this issue?

Sprint SM-N930P

If you have normal phone service and no mobile data (assume that you have mobile data switched to "on") then it seems that you don't have the correct APN in mobile network settings. The APN needed depends on yor provider and should be easy to find then by google. If the corect one is missing you can set it up by using "add" function.

Yes this was the first thing I though of. When checking the APN list they are all greyed out and so is the "add" button. Mobile Data is definitely turned on,I double checked that as well..

[beowulf381]

2943 I have been trying this for the past 24 hours. I put my user name/password and it constantly tells me the username password is incorrect, but I go on the website and can sign one with no issues, I made 13 posts so that cant be the issue, any suggestions?

Do you login with facebook here, and if so, followed the instructions in the original post?

[beowulf381]

2947

2941

2920 Hmmm it seems like I no longer have any Mobile Data. No 3G/4G/4G LTE after fixing the 60% Battery firmware via the Forum method.

I'm tempted to do a factory reset again to see if it would fix it but before I do, has anyone else seen this issue?

Sprint SM-N930P

If you have normal phone service and no mobile data (assume that you have mobile data switched to "on") then it seems that you don't have the correct APN in mobile network settings. The APN needed depends on yor provider and should be easy to find then by google. If the corect one is missing you can set it up by using "add" function.

Yes this was the first thing I though of. When checking the APN list they are all greyed out and so is the "add" button. Mobile Data is definitely turned on,I double checked that as well..

That's weird. If you got the correct firmware for your model, then I'd give the factotory reset a try.

[Maigheo]

The factory reset fixed it! Back to 100% Green Battery, Shield installed and holding steady, no pop-ups & full mobile service! Wrote this on my LTE!

Can't say thanks enough to this Forum & it's members!

[Maigheo]

SOLVED! Dang I love this Forum.

[David234]

For some reason i cant get the shield

Sent from my SM-N910P using Tapatalk

[Maigheo]

3219 For some reason i cant get the shield

Sent from my SM-N910P using Tapatalk

Did you have 5 Posts on the Forum? once you have 5 Posts you can install/validate it with your Forum Credentials.

[kurtis.barbeau]

3219 For some reason i cant get the shield

Sent from my SM-N910P using Tapatalk

I believe you have to have 5 posts in the help forums. It looks like you have 10 posts, but most are in off topic threads. Hope this helps clear that up.