Android Alliance

I hope someone can help me... I have downloaded the Shield to my Mac & transferred it to my phone. However, when I put my username & password in it doesn't allow me to log in. I have over 5 posts on this site, so I know it's not that. PLEASE HELP!!!

Can you tell us what the error says, or even better a screenshot

RRiVEN wrote:4230 Can you tell us what the error says, or even better a screenshot

Thank you for getting back to me so quickly. After I put my username & password, then click log in, it just says Checking.... Then it just goes away.

RebelR wrote:4238

RRiVEN wrote:4230 Can you tell us what the error says, or even better a screenshot

Thank you for getting back to me so quickly. After I put my username & password, then click log in, it just says Checking.... Then it just goes away.

I went back & turned wifi on & it allowed me to login. However, when I try to update it I get a message that says XApp not installed The package appears to be corrupt.

Do I still need to be in developer mode to do all this? At some point do I get out of that & usb debugging? I did all that before I factory reset my phone & made sure it was still enabled before I installed the shield.

I waited a few minutes & tried it again. I was able to update & it now says I'm protected, YAY!!!
I still need to know about developer mode & usb debugging (needs to stay on or off?)
Also, I still need to download & install solid explorer & S Package Disabler or is that optional??

Good to know!


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Good to know!


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Now once I get an answer on my other questions I can put my SIM card back in & be ready to go!

S package disabler is no longer required once you get the shield app and it says that you are protected you are good to go

Kind of what I thought, but it sort of confused me since it was under the shield instructions. I think I'm good now.
The only other thing is when I go to settings, system updates, it closes out & I get a message that says Unfortunately, Settings has stopped... Is that normal?

I also am having problems logging in. Continues to say username password incorrect. Bummer

The issue has been fixed

Do not need dev options enabled

@RRiVEN Thanks!
One more question & I'm good to go! When I go to settings, click system updates, it closes out & I get a message that says Unfortunately, Settings has stopped... Is that normal?

That is normal, that js how you know it is working

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