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Shield not working

Posted: Thu Jan 05, 2017 1:15 am
by Tyrannosaurus
Whenever I click on the shield it says it has stopped working. Had it installed a day or two now. Multiple people are reporting the same issue. Verizon sends the update tomorrow. Help?

Shield not working

Posted: Thu Jan 05, 2017 2:32 am
by sinnedby
I am with Verizon as well and I have the same issue. I downloaded the shield, tapped on the red shield and it turned green and then a few hours later a popup "Unfortunately,Alliance Shield has stopped." At has the option to click "OK" but nothing happens. Any ideas, Thank you

Shield not working

Posted: Thu Jan 05, 2017 3:32 am
by kurtis.barbeau
Does it work now?

Sent from my SAMSUNG-SM-N930A using Tapatalk

Shield not working

Posted: Thu Jan 05, 2017 9:22 am
by NCqTee
That issue has been fixed. Please try again

Shield not working

Posted: Thu Jan 05, 2017 2:45 pm
by siegfried
Hey, I wanted to check and see if the shield has been working for folks. I have a rooted phone and want to know before I take it off of airplane mode.

Thanks in advance

Shield not working

Posted: Thu Jan 05, 2017 2:49 pm
by kurtis.barbeau
siegfried wrote:Hey, I wanted to check and see if the shield has been working for folks. I have a rooted phone and want to know before I take it off of airplane mode.

Thanks in advance
Yes, the sheild is operational.

Sent from my SAMSUNG-SM-N930A using Tapatalk

Shield not working

Posted: Thu Jan 05, 2017 3:25 pm
by siegfried
Excellent, I just tried it and it works!

Thanks so much guys!

FYI, for those of you who are asking, the update automatically started, even though I had auto updates turned off! They are apparently very desperate to get this pushed out. I just hope they don't target IMEIs next. I don't think it'll be nearly as easy to bypass those numbers.

Shield not working

Posted: Thu Jan 05, 2017 3:45 pm
by sinnedby
No; I still get the same message. I have the mobile data off and sim card pulled, so if the phone needs to update I maybe need to turn the data on? Thank you

Shield not working

Posted: Thu Jan 05, 2017 5:21 pm
by NCqTee
Yes you have to have an internet connection

Shield not working

Posted: Thu Jan 05, 2017 7:34 pm
by sinnedby
Success! Thank you

Shield not working

Posted: Thu Jan 05, 2017 8:06 pm
by mojoman
Hey guys..first thanks so much for theLove n Support of all Note 7 users holding On.
I habe downloaded Alliance app n installed it but when I try to log in it tells me my password/user name is incorrect . Have even uninstalled Alliance Shield n reinstalled it but same thing cansomeone help

Shield not working

Posted: Thu Jan 05, 2017 8:09 pm
by kurtis.barbeau
mojoman wrote:5083 Hey guys..first thanks so much for theLove n Support of all Note 7 users holding On.
I habe downloaded Alliance app n installed it but when I try to log in it tells me my password/user name is incorrect . Have even uninstalled Alliance Shield n reinstalled it but same thing cansomeone help
Did you log on in with Facebook?

Shield not working

Posted: Thu Jan 05, 2017 8:10 pm
by novares
mojoman wrote:5083 Hey guys..first thanks so much for theLove n Support of all Note 7 users holding On.
I habe downloaded Alliance app n installed it but when I try to log in it tells me my password/user name is incorrect . Have even uninstalled Alliance Shield n reinstalled it but same thing cansomeone help
Reset your password and try again.

Shield not working

Posted: Thu Jan 05, 2017 9:00 pm
by mojoman
RESOLVED!!!!
Thanks U guys are Super!
Jus reset password problem solved n also updated to version 0.5.7..
Hell Yeaaaa

Shield not working

Posted: Fri Jan 06, 2017 1:38 am
by sinnedby
mojoman said it all. You guys are Super and full of love and support. Thanks doesn't cover it, but thank you again.