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[SOLVED/LOCKED] Error message when downloading firmware

Posted: Fri Dec 02, 2016 11:41 pm
by TeresaDusel
I've tried downloading the firmware 3 times, and when I go to extract it, with WinRar, I get this message: "The archive is either in unknown format or damaged." I don't understand why this is happening.

Re: Error message when downloading firmware

Posted: Fri Dec 02, 2016 11:49 pm
by Fatwoman
How big is the file you downloaded?

Re: Error message when downloading firmware

Posted: Sat Dec 03, 2016 12:04 am
by TeresaDusel
1,084,426,757 kb. When I click to download it, it says it's going to be a 2.5GB file, but it's as if it does not finish downloading all the way...

Re: Error message when downloading firmware

Posted: Sat Dec 03, 2016 12:05 am
by Fatwoman
That is the problem, it doesn't download all the way which is why the file is incomplete/damage. What internet browser are you using to download this file?

Re: Error message when downloading firmware

Posted: Sat Dec 03, 2016 12:07 am
by TeresaDusel
Google chrome, but I also have Microsoft Edge that I could use if needed.

Re: Error message when downloading firmware

Posted: Sat Dec 03, 2016 12:16 am
by Fatwoman
Chrome should be fine. Put the file to download again. Open your download manager. (chrome://downloads/)
Watch the file download from there. If you see that it stops downloading or the file says it is finished but it is too small, then right click on the file and hit "resume" or "reload". Make sure it downloads to 2.54GB.

Re: Error message when downloading firmware

Posted: Sat Dec 03, 2016 1:01 am
by TeresaDusel
So I've tried 2 more times now to download this, and the first time, it did get interrupted and I was able to click resume. Then it got to about 75% done and then stopped, with no option to resume or reload. The second time, It got to maybe 50% and then it "was done" and could not resume or reload that one either. One of these was in chrome, one was in Microsoft Edge.

Re: Error message when downloading firmware

Posted: Sat Dec 03, 2016 2:26 am
by Fatwoman
i will let azek know to see if there is something wrong with our serve. in the meantime, try getting it from this link:

https://www.androidfilehost.com/?fid=457095661767101646

Error message when downloading firmware

Posted: Sat Dec 03, 2016 1:11 pm
by Vetkin
that linked worked fine from me. it should for her also

Error message when downloading firmware

Posted: Sat Dec 03, 2016 2:15 pm
by Fatwoman
Vetkin wrote:that linked worked fine from me. it should for her also
Are you saying the link here at the Alliance? Or the link at androidfilehost?

Error message when downloading firmware

Posted: Sat Dec 03, 2016 2:36 pm
by novares
Yes, need to know which links aren't working so that it can be rectified.

Thanks.

Error message when downloading firmware

Posted: Sat Dec 03, 2016 2:49 pm
by Fatwoman

Error message when downloading firmware

Posted: Sat Dec 03, 2016 6:16 pm
by TeresaDusel
Catwoman wrote:i will let azek know to see if there is something wrong with our serve. in the meantime, try getting it from this link:

https://www.androidfilehost.com/?fid=457095661767101646

Ok I am working on it right now. Will let you know of this works. Thanks!

Error message when downloading firmware

Posted: Sat Dec 03, 2016 9:19 pm
by TeresaDusel
I used the alternate link you gave me, and that finished downloading, and I am now extracting the files. Thank you so so much!!!

[SOLVED/LOCKED] Error message when downloading firmware

Posted: Sun Dec 04, 2016 2:56 pm
by novares
Is probably internet connection/browser related. That link is a valid link and works properly, though.

If there's no more issues here, I'm marking this topic as solved.