Android Alliance

I followed all the step to flash firmware. When it came to starting up in download mode i could not. It automatically goes into upgrade software. Fails then Goes to reboot, bootloader and adb and other options. I did previously reset software is this why i don't see the download screen you show in procedure?

Which tutorial are you following and which firmware do you currently have on your Note 7?

There has been no further response to this ticket. Therefore, I am locking the post. If you should need further assistance, please feel free to create a new support ticket.