Can't install Alliance Shield on my samsung note 9...

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morths
Alliance Member
Posts: 1
Joined: Wed Aug 24, 2022 4:24 am

I am receiving following error:

"App not installed
Package is attempting to define a permission that is already defined by another installed package."

Full error analysis:
"INSTALL_FAILED_DUPLICATE_PERMISSION: Package com.rrivenllc.shieldx attempting to redeclare permission com.example.supportlibclient.SUPPORT_PERMISSION already owned by com.airwatch.androidagent"

I have vmwares 'Intelligent Hub' installed, which corresponds to 'com.airwatch.androidagent' package.
If i uninstall this app, then i can install 'Alliance Shield' but then i can't install 'Intelligent Hub' and vice versa..

Is there any way to keep 'Intelligent Hub' and also install 'Alliance Shield' app?
User avatar
RRiVEN
Admin | Developer
Posts: 517
Joined: Fri Dec 02, 2016 11:56 pm

No, the way Samsung has Legacy Knox setup there isn't a way. We are however removing Knox from the Shield and keeping it Device Owner until we get this all sorted out.
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