[SOLVED/LOCKED] Error message when downloading firmware

[TeresaDusel]

I've tried downloading the firmware 3 times, and when I go to extract it, with WinRar, I get this message: "The archive is either in unknown format or damaged." I don't understand why this is happening.

[Fatwoman]

How big is the file you downloaded?

[TeresaDusel]

1,084,426,757 kb. When I click to download it, it says it's going to be a 2.5GB file, but it's as if it does not finish downloading all the way...

[Fatwoman]

That is the problem, it doesn't download all the way which is why the file is incomplete/damage. What internet browser are you using to download this file?

[TeresaDusel]

Google chrome, but I also have Microsoft Edge that I could use if needed.

[Fatwoman]

Chrome should be fine. Put the file to download again. Open your download manager. (chrome://downloads/)
Watch the file download from there. If you see that it stops downloading or the file says it is finished but it is too small, then right click on the file and hit "resume" or "reload". Make sure it downloads to 2.54GB.

[TeresaDusel]

So I've tried 2 more times now to download this, and the first time, it did get interrupted and I was able to click resume. Then it got to about 75% done and then stopped, with no option to resume or reload. The second time, It got to maybe 50% and then it "was done" and could not resume or reload that one either. One of these was in chrome, one was in Microsoft Edge.

[Fatwoman]

i will let azek know to see if there is something wrong with our serve. in the meantime, try getting it from this link:

https://www.androidfilehost.com/?fid=457095661767101646

[Vetkin]

that linked worked fine from me. it should for her also

[Fatwoman]

that linked worked fine from me. it should for her also

Are you saying the link here at the Alliance? Or the link at androidfilehost?

[novares]

Yes, need to know which links aren't working so that it can be rectified.

Thanks.

[Fatwoman]

Below is the link in question:

http://note7alliance.com/utilities/firm ... S2APHE.zip

[TeresaDusel]

i will let azek know to see if there is something wrong with our serve. in the meantime, try getting it from this link:

https://www.androidfilehost.com/?fid=457095661767101646

Ok I am working on it right now. Will let you know of this works. Thanks!

[TeresaDusel]

I used the alternate link you gave me, and that finished downloading, and I am now extracting the files. Thank you so so much!!!

[novares]

Is probably internet connection/browser related. That link is a valid link and works properly, though.

If there's no more issues here, I'm marking this topic as solved.