"Invalid license" -- Help!

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Lea
Alliance Member
Posts: 28
Joined: Thu Dec 29, 2016 3:43 am

Hey guys,

I've followed step by step to enable the alliance shield. Once I presssed "enable admin" it directs me to the KNOX agreement, and once I accept, it returns to the "enable admin" page, which now it says "disable admin," but a little pop-up says "invalid license." Thus, I am unable to move forward with the process.

Does anyone know what it means by "invalid license" / how to fix the problem??

Thanks in advance!!

- Lea :D
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Splen
Alliance Member
Posts: 30
Joined: Sat Dec 03, 2016 3:20 pm

That happened to me after I disabled the app (remove shield) and tried to enable it again. The solution for me was to uninstall the app and reinstall it, works great now!
Last edited by Splen on Tue Jan 03, 2017 8:03 pm, edited 1 time in total.
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Lea
Alliance Member
Posts: 28
Joined: Thu Dec 29, 2016 3:43 am

Thank you so much!! I was starting to get real worried
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Splen
Alliance Member
Posts: 30
Joined: Sat Dec 03, 2016 3:20 pm

Lea wrote:Thank you so much!! I was starting to get real worried
you're welcome
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