Smart Switch Backup issue...SS in comments

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betsey.norrell
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Posts: 3
Joined: Sun Dec 25, 2016 10:33 pm

There is a few pics on my phone and videos. plus contacts, texts, call logs. I didn't stop anything, so not sure what "cancellation by the user" means. Going to try again, but when I plug my USB in to PC what should i pick from the drop down usb option menu? charging/file transfer/software installation? Thanks for any help. I've watched videos on this for days and have been too scared to try myself until now.
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Fatwoman
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Posts: 993
Joined: Thu Nov 24, 2016 12:24 am

I think you need to need a better Samsung smart switch all on your phone

http://note7alliance.com/viewtopic.php?f=14&t=159
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betsey.norrell
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Posts: 3
Joined: Sun Dec 25, 2016 10:33 pm

Thank you! That must have done the trick. I did follow thru with the s package disabler and good lock then, but question on disabler. Do I need to have Verizon Messages+ app disabled or any other verizon/samsung ones? Like NFL Mobile? My list of enabled apps still show quite a few verizon/samsung things.
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Fatwoman
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Joined: Thu Nov 24, 2016 12:24 am

Yeah you can disable any bloatware with the s package disabler
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nfamouzprincezz
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Posts: 251
Joined: Tue Nov 22, 2016 11:22 pm

You don't need to have them disabled if you use them. I disable packages I never use like Sammy themes, Uber, S Health ect..

Sent from my SAMSUNG-SM-N930A using Tapatalk
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Dnote7
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Posts: 4
Joined: Tue Dec 13, 2016 4:30 pm

Hi can anyone tell me why my phone does not backup any more in smart switch after I did the package disabler process the program states it can not see the phone.
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jeff.raffensberger
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Posts: 5
Joined: Mon Jan 02, 2017 7:47 pm

You have something blocked that is preventing the backup. I noticed today mine won't back up. I haven't looked yet to see what I have blocked preventing the backup
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nfamouzprincezz
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Posts: 251
Joined: Tue Nov 22, 2016 11:22 pm

Isn't it backup and restore
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cardenas5810
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Posts: 7
Joined: Wed Jan 04, 2017 9:40 pm

i am also having issues with my restore. i backed it up just fine but now its not recognizing my device. Has anyone else had this issue???
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COBRAED2003
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Posts: 5
Joined: Sat Dec 10, 2016 7:01 pm

I am currently going through the restore process... I will post back any issues I may have. Hopefully it will help others on this forum.
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syw730
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Posts: 12
Joined: Sun Jan 01, 2017 12:10 am

I have installed this on my phone as well as the recommended on my laptop but continue getting a timeout error.
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julez.ruiz
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Posts: 16
Joined: Fri Dec 23, 2016 8:21 pm

once i rebooted after flashing the stock firmware it saw my note 7 i had this issue at first but rebooting took care of it
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