Cannot Charge or Use LTE

Ask our community anything. We will do our best to help. You will receive an answer quicker via our discord support server.

Moderators: Junior Moderator, Jr. Admin

Locked
User avatar
ArianaGrandeMods
Alliance Member
Posts: 5
Joined: Sat Dec 24, 2016 8:33 am

How can I fix my Note 7 please help asap
User avatar
ArianaGrandeMods
Alliance Member
Posts: 5
Joined: Sat Dec 24, 2016 8:33 am

I guess there was a update I didn't know about so I am I screwed or can I go back to my update or even further so I can get 100% back too
User avatar
julez.ruiz
Alliance Member
Posts: 16
Joined: Fri Dec 23, 2016 8:21 pm

I would Turn your Phone off until a fix is out for It i know they are working On a solution now sorry you got hit maybe you Can roll back your firmware
User avatar
Zebrock
Alliance Member
Posts: 8
Joined: Sun Dec 18, 2016 7:12 pm

Did you have shield installed? Curious if it worked for Sprint users
User avatar
evistm1
Alliance Member
Posts: 10
Joined: Sat Dec 24, 2016 2:45 pm

MY BE UNTIL PHONE DISCHARGED COMPLETELY TRY TO RESET IT BACK TO FACTORY CONDITION?
User avatar
jay.dalrymple
Alliance Member
Posts: 9
Joined: Fri Jan 06, 2017 11:45 am

I was able to stop the install of the update. Here is my issue. I was able to do a factory reset and get the update removed, however to install the Alliance Shield I have to connect to the internet and by doing so the update will try and install again. So i tried the other way by using the S Package Disabler with the Solid Explorer and the S Package Disabler requires me to hit the enternet as well and once again the update started to load. Now i am going to try and pull back my backup that i did and see if I can load the Alliance Shield from that without having to hit the internet. Any advice would be appreciated. I am struggling to beat this update.
User avatar
NCqTee
Alliance Member
Posts: 328
Joined: Mon Nov 28, 2016 8:26 pm

Jay can you check your download folder and let me know if you still have the update.zip file
User avatar
jay.dalrymple
Alliance Member
Posts: 9
Joined: Fri Jan 06, 2017 11:45 am

NCqTee I checked and i do not have that file in my downloads. I never allowed it to install. I did a factory reset every time it tried to come through. I was able to get the Allience Shield updated and then it started again. I turned of the wifi right away and rebooted. Without the WiFi on I am good. I have not turned it on since. The Allience shied was green and active. I thought I was safe. It appears it is not blocking something.
User avatar
Seane1981
Alliance Member
Posts: 5
Joined: Tue Jan 10, 2017 1:02 am

I have sprint & it's working
User avatar
Austneal
Alliance Member
Posts: 6
Joined: Wed Jan 11, 2017 3:52 am

jay.dalrymple wrote:6612 I was able to stop the install of the update. Here is my issue. I was able to do a factory reset and get the update removed, however to install the Alliance Shield I have to connect to the internet and by doing so the update will try and install again. So i tried the other way by using the S Package Disabler with the Solid Explorer and the S Package Disabler requires me to hit the enternet as well and once again the update started to load. Now i am going to try and pull back my backup that i did and see if I can load the Alliance Shield from that without having to hit the internet. Any advice would be appreciated. I am struggling to beat this update.
Could you try loading the apk onto an SD card, and installing it that way? Or does it still require an internet connection for the install?
User avatar
luiswash3r3
Alliance Member
Posts: 7
Joined: Sun Dec 11, 2016 2:35 am

clear cache nd try re install new version
Locked