I HAVE A TEMPORARY FIX!!
To all those that have been officially "hotlined" by Verizon, I was able to get it lifted! I called Samsung (888-987-4357), told them that a Verizon representative informed me, if I talked to Samsung representative and had them say it was alright to lift the hotline; they would have to lift it. The representative at Samsung told me that they are not forcing Verizon to IMEI block, so they should lift it. He said, to make a 3 way call to Verizon and we'll talk it out. I called Verizon with Samsung on the line and informed the Verizon rep of this. As soon as I asked to have my hotline lifted the Verizon rep instantly agreed and lifted the hotline before the Samsung rep said anything.
All Verizon users have a (temporary) SOLUTION!
Moderators: Junior Moderator, Jr. Admin
- Global1
- Alliance Member
- Posts: 169
- Joined: Sat Jan 07, 2017 7:08 am
Research over the weekend including actual testing on my Telco's network using a range of devices and service-connection-numbers and much searching with Telco CSRs is that in Australia,
**** the Australian Mobile Telecommunications Association (AMTA) took it upon themselves on or around 15DEC2016 to register Note 7 IMEIs as being 'lost or stolen' with the Australian Telcos****,
who then placed IMEI-blocks upon those handsets. This action by AMTA did not take into account the usage of the Note 7 or if it was actually the subject of a dispute.
Maybe Samsung is not game to take the responsibility and is using the AMTA and FCC as a front-man and you called their bluff?
**** the Australian Mobile Telecommunications Association (AMTA) took it upon themselves on or around 15DEC2016 to register Note 7 IMEIs as being 'lost or stolen' with the Australian Telcos****,
who then placed IMEI-blocks upon those handsets. This action by AMTA did not take into account the usage of the Note 7 or if it was actually the subject of a dispute.
Maybe Samsung is not game to take the responsibility and is using the AMTA and FCC as a front-man and you called their bluff?
- wdhom
- Alliance Member
- Posts: 3
- Joined: Mon Jan 02, 2017 1:06 am
Didn't you have to wait a long time to get the Verizon rep a second time (as well as the samsung rep)?mark.altwerger wrote:8760 I HAVE A TEMPORARY FIX!!
To all those that have been officially "hotlined" by Verizon, I was able to get it lifted! I called Samsung (888-987-4357), told them that a Verizon representative informed me, if I talked to Samsung representative and had them say it was alright to lift the hotline; they would have to lift it. The representative at Samsung told me that they are not forcing Verizon to IMEI block, so they should lift it. He said, to make a 3 way call to Verizon and we'll talk it out. I called Verizon with Samsung on the line and informed the Verizon rep of this. As soon as I asked to have my hotline lifted the Verizon rep instantly agreed and lifted the hotline before the Samsung rep said anything.
- Dude2
- Alliance Member
- Posts: 58
- Joined: Mon Jan 02, 2017 3:29 pm
Tried to get this extended into February but the Verizon rep said they did not have the ability to push it out any further than 1/31/17. Verizon said everyone on Verizon networks with a Note 7 is in the database and they are just rolling out the kill code every few customers.
- juliesdroidsync
- Haggard Whore
- Posts: 504
- Joined: Fri Jan 06, 2017 12:57 pm
Did you ever get them to tell you if they are being forced to do it, or if they decided to do this on their own?Dude2 wrote:8902 Tried to get this extended into February but the Verizon rep said they did not have the ability to push it out any further than 1/31/17. Verizon said everyone on Verizon networks with a Note 7 is in the database and they are just rolling out the kill code every few customers.
- Dude2
- Alliance Member
- Posts: 58
- Joined: Mon Jan 02, 2017 3:29 pm
The Verizon rep put myself and the Samsung Rep on hold a couple of times so she could ask management about different options. The Samsung rep said it would be ok as far as they were concerned because the recall was voluntary. The Verizon rep said it was Verizon policy to disco the Note 7.juliesdroidsync wrote:8909Did you ever get them to tell you if they are being forced to do it, or if they decided to do this on their own?Dude2 wrote:8902 Tried to get this extended into February but the Verizon rep said they did not have the ability to push it out any further than 1/31/17. Verizon said everyone on Verizon networks with a Note 7 is in the database and they are just rolling out the kill code every few customers.
- Global1
- Alliance Member
- Posts: 169
- Joined: Sat Jan 07, 2017 7:08 am
Hi Dude2... "The Verizon rep put myself and the Samsung Rep on hold a couple of times so she could ask management about different options.
.. The Samsung rep said it would be ok as far as they were concerned because the recall was voluntary.
.. The Verizon rep said it was Verizon policy to disco the Note 7."
That is very informative... you do not have a transcript or recording do you?
.. The Samsung rep said it would be ok as far as they were concerned because the recall was voluntary.
.. The Verizon rep said it was Verizon policy to disco the Note 7."
That is very informative... you do not have a transcript or recording do you?
- juliesdroidsync
- Haggard Whore
- Posts: 504
- Joined: Fri Jan 06, 2017 12:57 pm
THAT is the big Gotcha... Man I wish you had a recording??? Transcript???Dude2 wrote:8925 The Verizon rep put myself and the Samsung Rep on hold a couple of times so she could ask management about different options. The Samsung rep said it would be ok as far as they were concerned because the recall was voluntary. The Verizon rep said it was Verizon policy to disco the Note 7.
- ThunderSaber
- Alliance Member
- Posts: 54
- Joined: Mon Jan 02, 2017 6:59 pm
Does changing the "IMS Settings" do anything. I'm on Verizon and have another package disabler that can turn those 4 settings off but not sure if that would actually do anything beneficial?akiraO1 wrote:8937 Everyone Read MY Post about IMS settings . If this Exists on the Verizon phones you can ditch Your sales code and become stealth . . .
- ltsJames
- Alliance Member
- Posts: 14
- Joined: Wed Dec 14, 2016 5:31 pm
Kill code? I'm on a verizon note 7 with full LTE:)Dude2 wrote:8902 Tried to get this extended into February but the Verizon rep said they did not have the ability to push it out any further than 1/31/17. Verizon said everyone on Verizon networks with a Note 7 is in the database and they are just rolling out the kill code every few customers.
- juliesdroidsync
- Haggard Whore
- Posts: 504
- Joined: Fri Jan 06, 2017 12:57 pm
That's great! Let us know if you are still up on February 2nd, because from what I've been reading here on the forum, all existing notes are supposed to be killed tomorrow, February 1. I hope you have managed somehow to dodge the bullet! At any rate, you should have alternate plans in place... if you are interested in some of those Alternatives might be, please feel free to p.m. me. Good luck!ltsJames wrote:9572Kill code? I'm on a verizon note 7 with full LTE:)Dude2 wrote:8902 Tried to get this extended into February but the Verizon rep said they did not have the ability to push it out any further than 1/31/17. Verizon said everyone on Verizon networks with a Note 7 is in the database and they are just rolling out the kill code every few customers.
