Verizon's Latest Actions Taking To Disable My N7

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nyvinman
Alliance Member
Posts: 18
Joined: Thu Dec 08, 2016 11:55 pm

First thanks for all the hard work to save the N7.

Currently I am a Alliance Shield v2 beta tester. Looked like everything was working OK until about an hour ago. Verizon has blocked my ability from
making or receiving calls. I am only being connected to Verizon customer service. I suspect that Verizon is using the IMEI# to accomplish this. I still have
internet service & the ability to charge the battery to 60%.

I was just in the process of going thru the procedures to restore my battery back to 100% & then re-install Alliance Shield 2. Now I'm not sure what I
should do considering the latest situation.

Please let me know if my assessment is right & what I should do.

Thanks in advance for your response.
nyvinman
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novares
Admin
Posts: 697
Joined: Tue Nov 22, 2016 10:46 pm

Are you with us on our facebook group? You have been `hotlined' by Verizon. It is taking a lot of members to call in to Verizon customer service multiple times and asking multiple different representatives until they eventually find one to remove the hotline. Some are saying that you can sign a waiver to return your service. The latter of those users have opted to move to T-Mobile, where CDMA phones are supported. You also have that option where your phone will also work. There is much to be said about the T-Mobile network as its coverage and deals have grown pretty well. From what I've gathered many of are members are happy after making the switch. Its all personal preference.

In closing, you posted this in the wrong section :)
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Blizzard
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Joined: Wed Dec 14, 2016 2:14 am

Yes, that ^
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nyvinman
Alliance Member
Posts: 18
Joined: Thu Dec 08, 2016 11:55 pm

Thanks for the response. Just to be clear about what you are saying. Everything that you are trying to do up to this point – all the Alliance Shield
versions developed & tested, restoring the battery back to 100%, eliminating annoying notices, etc. will all be for naught if Verizon could still hotline
your phone and nothing can be done about it. Is that a true statement?

Your response was not what I was looking for but I will call T-Mobile & see what their stance is on the N7.

Thnaks
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novares
Admin
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Joined: Tue Nov 22, 2016 10:46 pm

If you're "simply" (nothing about your question was simple) trying to ask if the methods to restore your phone and use our Shield will restore service to your hotline Verizon phone, the answer is no. How did I not answer your question? You asked what you should do if your phone was hotlined and I answered.
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novares
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Joined: Tue Nov 22, 2016 10:46 pm

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