Can't uninstall

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sjjose2001
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Posts: 3
Joined: Fri Sep 24, 2021 8:17 am

Trying to uninstall shield. It won't let me disable device admin to uninstall. Tried even in safe mode. Enable device admin is on and can't be turned off(turn off is greyed out)

Any help is appreciated
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beowulf381
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Joined: Mon Dec 12, 2016 10:57 am

sjjose2001 wrote: Fri Oct 28, 2022 6:21 pm Trying to uninstall shield. It won't let me disable device admin to uninstall. Tried even in safe mode. Enable device admin is on and can't be turned off(turn off is greyed out)

Any help is appreciated
Can't uninstall the app/remove device admin?

It's a bug we're aware of and currently working on a fix but until then you can disable via ADB with:
pm disable-user com.rrivenllc.shieldx
followed by
pm uninstall com.rrivenllc.shieldx

don't know what adb is?

https://www.xda-developers.com/install- ... cos-linux/
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sjjose2001
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Posts: 3
Joined: Fri Sep 24, 2021 8:17 am

Thank you very much
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sjjose2001
Alliance Member
Posts: 3
Joined: Fri Sep 24, 2021 8:17 am

Can't do adb as USB debugging is greyed out. I am thinking it is because of secure charging enabled on the app. App won't let me disable secure charging, days check admin status, which is on btw. I am screwed, isn't it?
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